Consistent Crashing

Q & A - getting started with Tinderbox
1

I’ve been having some trouble with Tinderbox lately, as it keeps crashing repeatedly. It has crashed around 2 to 4 times during each usage.

Just tonight, I created a basic note in a new file and started filling out the body, but unfortunately, it crashed again and I lost all the progress on that note. It’s becoming quite frustrating.

Forgive me it this is the incorrect category but I wanted to check if this issue is already known because it seems to be happening consistently. I don’t normally complain about the occasional crash, but this has been happening far too often.

2

Send all crash reports, with the logs, to tinderbox@eastgate.com. (If you have sent any crash reports, we haven’t received them.)

I haven’t seen a crash in months, and I spend most of my time in highly experimental builds.

3

This is impossible. A crash, by definition, terminates the application.

4

Thanks, I have sent the reports and will do so as per your instruction in the future.

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5

For everyone, probably helpful to re-up in this link: Using OS X Finder to locate Crash and Hang logs.

Sometimes an app (any app) crash triggers the OS crash reporter dialog. However, it is very uncommon for a crash to occur without creating a log. As these are in a folder hidden from normal use, the article above explains where to find them (if you don’t already know!).

6

The two crashes reported here appear to involve timeline view, in the context of an agent update that changes dates — presumably in the timeline. We’re investigating, but it’s not likely the issue, whatever it is, is widespread.

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