I recently got a new MacBook and went off the coffee shop convinced Tinderbox was on it. It wasn’t. So I downloaded the demo from Eastgate, entered my registration number, pressed register and… nothing. No error, no message, and no indication Tinderbox is registered.
I tried starting/stopping the app several times every time I start it and try to license the same thing happens. The registration code is in the proper field, and shows up every time I go into the register settings dialog, but the register button steadfastly refuses to do anything. Any way I can troubleshoot this?
I found the problem, I did not update my registration code in the software safe where I keep licenses. Maybe it would be a good idea for Tinderbox to say something when the code is wrong? It would have saved me some time if Tinderbox had just chimed in and said “nope, the code is wrong.”
I have a problem similar to Chris. I haven’t used TBX since V8. I just downloaded the V10 trial, successfully logged in to TBX, and entered my name (as I used before) and my new registration. The Register button blinks each time I click, but does nothing. I also can’t get past registration in order to change any settings. I don’t have an occupation name.
Be sure that you’re using the new registration code, not the old code, and that your name is also the name you used in your order. Tinderbox doesn’t know much about middle initials and nicknames.
I received my Receipt at 10:20pm EDT 7/16. It is addressed to Steven R Fisher, which is my original registration name. I cleared out the Registration Form and pasted in my name. I then pasted in my License from the Receipt. It quickly said and erased “Thanks.” It also put below: “You have about 12 months of free updates remaining.” The Register button still blinks each time I click, but does nothing. I also can’t get past registration in order to change any setting. And I’ve restarted TBX multiple times. And the checkmark is green. And I’ve rebooted.
